Information For Patients

Contacting Us

You may contact our office by phone during regular business hours or use our Online Contact Form. We will respond to your email inquiry within 48 hours.

Phone Number: (804) 239-1640

Fax: (804) 239-1655

Hours: Monday through Friday 8:30am-5:00pm

Our office closes daily from 12:30pm to 1:00 pm for lunch.

Prescription Refills

Ideally, prescription refills are best handled at your regularly scheduled office visit. At this time we are able to review with you proper dosages and any potential problems. With this in mind we are requesting that you bring all your current prescription medications, including vitamins and supplements, to each routine appointment. In this way we can verify your medications and coordinate your refills. Hopefully this action will help eliminate the many phone calls for refills that should have been handled at the last office visit. Remember too that some medications require laboratory monitoring, and again, this is best documented during your office visit.

One final request is that you make every effort to schedule your follow-up appointment at the time of your office visit. This will prevent you from having to call the office at the last minute for an urgent refill because you have run out of medicine. Optimal care requires teamwork and your cooperation.

Our current policy is to no longer refill standing medication (i.e. cholesterol, blood pressure, diabetes, etc.) except at the time of a regularly scheduled appointment. Your cooperation is greatly appreciated.

After Hours Emergencies

If you experience a life-threatening emergency, please dial 911 immediately.

If you have an urgent matter after hours and need to speak to the physician on call, please dial 1-877-879-1608. An operator will answer your call and page the physician.

Getting Copies of Your Medical Records

Medical records are confidential. We will not release information about your care to anyone, including other family members, without a signed release. For copies of medical records to the individual patient, the processing fee is $10.00 and $.50 a page for the first 50 pages and $.25 per page thereafter per Virginia Code 8.01-413a. Please allow 2 weeks to process these requests.

Copies of medical records to attorneys, insurance companies, or other third parties will be subject to reasonable fees.

There is a $20.00 fee for each medical form that needs to be filled out.